Case Studies
Real businesses.
Real results.
From building services to pharmaceutical sales to New Zealand's largest salon chain — see how businesses across industries have built dedicated offshore teams in Fiji through Our Pacific Office.
How Aizer Group doubled their offshore team and built a business that actually scales
After six years in the Philippines, Aizer Group needed a better outsourcing model. Partnering with Our Pacific Office in Fiji gave them the stability, culture, and operational control they'd been looking for.
How NZ's largest hair salon chain solved a wage crisis by building a 26-person team in Fiji
When post-COVID wage inflation made onshore customer service commercially unviable, VIVO turned to Fiji. Starting with 7 people in June 2023, they scaled to 26 and hit their core KPI of one booking per hour per FTE.
How Protech built a 10-person Fiji team with less than 1% staff turnover over three years
One of Australia's largest privately owned recruitment firms used Our Pacific Office to offload administrative burden, scale into end-to-end recruitment support, and cut costs by 30–50%.
From 200 to 550 clients: how National Custom Compounding scaled B2B sales through a Fiji team
Growing a client base in the pharmaceutical space requires trust and precision. NCC used an outbound sales team in Fiji to nearly triple their pharmacy client base — without a single Australian rep on the road.
How a Sydney office support business expanded through COVID-19 without missing a beat
When remote work and pandemic disruption put pressure on a 22-year-old Sydney business, they turned to Our Pacific Office. Seven Fijian team members later, their call answer rate jumped from under 89% to consistently above 95%.
Your business could be next
If you're ready to explore what an offshore team in Fiji could do for your business, let's have a conversation.
Book a free consultation